Nancy Valenzuela is a multi lingual global healthcare and wellness advisor with over 20 years of experience in providing solutions for international patients and physicians. She holds a Master's Degree in International Relations from the University of South Florida and certification in International Healthcare Management from Harvard University. Nancy is passionate about connecting patients to the best and most appropriate physicians and facilities worldwide.
PATIENTS
She helps international patients navigate healthcare systems in the US, Caribbean and Latin America. She guides international patients through healthcare decision-making, more efficient and cost-effective use of healthcare services to achieve higher levels of success and optimal clinical outcomes that promote healthier lives.
PHYSICIANS
She helps physicians improve their practices so they are better positioned to serve local and international patient and provider clientele. Nancy develops business development and marketing initiatives that attract patients, she implements technology that helps improve practices and she provides office equipment & tools that are required to better serve local and international patients.
Physicians are faced with many new challenges in today’s healthcare market place including decreased reimbursement from insurance companies, extensive coding and medical documentation required for value-based care models, major shifts to hospital based physician practices, competitors with aggressive marketing campaigns, popularity of community urgent care centers, increased use of tele medicine services and the on-going uncertainty of US healthcare reform.
Physicians that seek to retain, grow and diversify their patient base and patient revenue require measurable marketing initiatives and innovative practice management solutions combined with the right office equipment and tools. Nancy helps physicians and group practices with the following:
Practice Marketing
Practice Management Software (EHR, database management, patient care management)
Practice Supplies & Clothing
SURGICAL SOLUTIONS
US healthcare systems can be overwhelming and complex. It is very confusing to know who to call, where to go, what to do, and how to use health insurance plans. Ms. Valenzuela provides the best provider options based on the patient's condition, family situation, international health plan, cultural background, and other unique factors. Nancy offers comprehensive concierge services which include the following and other unique patient services so patients can focus on their healing process :
disease specific patient education resources
referrals to top specialists worldwide
coordination of appointments for 2nd opinions and inpatient/outpatient surgery with credentialed providers
negotiation of competitive self pay prices prices for hospitals, physicians, labs, imaging centers, etc.,
explanation of health insurance or travel insurance benefits
expedited reports and medical records between primary care physician and specialists
assistance with air and ground transportation services
coordination of emergency aero medical transportation services
banking and notary services
short and long term lodging with preferred rates
recommendations for restaurants, shopping and attractions
business services
obtaining copies of bills and facilitating zero balance statements
coordination of continuity of care upon discharge and/or return to home country
FERTILITY SOLUTIONS
Getting regular exercise, making better food choices, ensuring adequate sleep, and balancing the demands of work and family combined with relaxation promote healthy living. More emphasis on one area while neglecting another causes stress, poor health and the inability to cope with the demands of daily life. Nancy Valenzuela is an ACE Certified Health Coach that offers yoga and meditation group programs for physicians and nurses.