Global Patient Navigator

Asistencia de Viaje

Protegiendo viajeros mientras exploran el mundo.

 

What is travel assistance?

Travel assistance is a term in use throughout much of the world which refers to a service which provides help, primarily in medical emergencies during travel.

Travel assistance is different from medical, travel or trip cancellation insurance. Travel assistance programs arrange and pay for members away from home (usually a set distance of 100 miles or so, varying by provider) to find and obtain emergency medical care in an unfamiliar place, and to return members home when stabilized.

When travelers experience a medical emergency, they can call the assistance company to receive help. The assistance program may be called first, or after the individual has been taken by local emergency services to the hospital.

The assistance representative talks with the member and/or any medical providers that may be involved, and makes recommendations based on the details. Medical personnel at the assistance company make health care decisions in conjunction with the local treating physicians. Any variety of resources may be called into play to solve a travel medical challenge.. Valenzuela develops business development and marketing initiatives that attract patients, she implements technology that helps improve practices and she provides office equipment & tools that are required to better serve local and international patients. Physicians are faced with many new challenges in today’s healthcare marketplace including COVID-19, decreased reimbursement from insurance companies, extensive coding and medical documentation required for value-based care models, major shifts to hospital based physician practices, competitors with aggressive marketing campaigns, popularity of community urgent care centers, increased use of tele medicine services and the on-going uncertainty of US healthcare reform.

What options does Ms. Valenzuela offer travelers ?

Nancy helps travelers with the following:

  • Quotes for travel assistance plans

  • Medical Expenses

  • Hospitalization

  • Chronic Diseases

  • Trip Cancelation

  • Baggage Insurance

  • Multitrip

 

Llame al 305.775.7188 para agendar una consulta virtual.